Since online shoppers are now overwhelmed and options, it is increasingly important to make the shopping experience as simple and frictionless as is feasible. When customers encounter a frustrating or confusing shopping process they may leave their carts completely, and write a negative review which could convince other potential buyers to stay clear of your store.
These mistakes in ecommerce design can be devastating to your sales. The majority of these errors are easily avoided with just some planning.
Utilizing images of low-quality
Everyone doesn’t want to purchase to purchase a product that’s not displayed in the best possible light. This is why it’s crucial to use high-quality images on your e-commerce website. Images that aren’t of the highest quality will not only turn away customers but also damage the reputation of your brand.
Not Offering a Guest Checkout option
Not offering the option of a guest checkout is a common oversight that can discourage potential buyers from purchasing items on your website. Many customers are uncomfortable when asked to create an account, particularly when they must enter the details of their personal details like their email address. Visitors should be able to sign up with their social media accounts instead to speed up the process. This will reduce the privacy concerns of visitors.
Another big ecommerce mistake is a disorganized and messy menu structure. It is important to plan out how each page will look on your site to ensure that navigation is intuitive and simple. Make sure that each page is organized according to the type of content that it holds and makes it easy for visitors to locate what they are looking for.
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