Traveling for work can be an excellent way to discover new destinations and cultures, build a network and also seal sales. However, it can be costly and difficult to manage. Companies of all sizes may find it difficult to balance costs, employee comfort and policies with compliance.
Travel arrangements are made by a variety of parties: travel managers and agents as well as online booking systems and employees who travel for business. Each has their specific role in the process and the responsibilities.
A travel manager typically oversees the whole corporate travel program, as well as relations with travel suppliers such as hotels and airlines. They can negotiate discounted rates or contracted rates that are not available to individual travelers. They can also use the global distribution system (GDS) which allows them to search for hotels and flight options for their employees. This helps save time and frustration because they don’t have to contact each supplier separately.
For large meetings and events the travel management team can scout venues to make sure they’re suitable for the the expected audience and meeting logistics. They can also reserve restaurants, hotels and convention centers to host the event.
Many companies have a dedicated software or technology team that designs and maintains the company’s travel booking system, in addition to other applications that specialize in tracking expenses and navigation, as well as changing currency. These apps can be useful to employees who are always on the move and help them stay on top of their expense reporting, as well as keep them informed about important updates and changes in the workplace.